Delivery Information

How long will my order take to leave the warehouse?

All orders are despatched from our warehouse within 1-2 business days. 

How can I calculate my delivery?

Simply enter your postcode in the shopping cart to calculate the shipping costs. 

What happens when I have completed my order? despatch experts will pick, pack & send your order with our freight partners.

Estimated Delivery Times

Standard Delivery






Express Delivery



International Delivery

Note: If customs fees apply they will be at the customers expense.





  • Your order will be dispatched within 1-2 business days from date of purchase.
  • Orders dispatch Monday - Friday (excluding public holidays).
  • Despatch confirmation is sent via email, please check your spam folder.
  • Delivery times are estimates provided by our carriers and delays may occur during peak periods due to circumstances outside of their control.
  • We recommend using business or residential street address where available, as signatures are required.
  • *Orders must be placed by 9AM (AEST) for Express Post next business day delivery.
  • Non-collected/ incorrectly addressed parcels returned to our warehouse will incur a re-delivery fee of $19.95.

What is a presale?

Occasionaly, some products will be available to order prior to its future expected dispatch date. When pre-ordering a presale product, you are reserving the item in advance and making sure you are among the first to receive it. Presale product dispatch dates are clearly stated on the item listing prior to completion of your purchase. 

Free Shipping Australia Wide*

*Free standard delivery offer is available within Australia for all products sold at This offer applies to mainland (inc. Tasmania) Australian delivery addresses only and excludes express delivery services. This offer is only available for customers and is not vaild for ihartTOYS Wholesale customers or International orders outside of Australia mainland (inc. Tasmania).